Submissions. Any submissions you make to RC through this Site (including but not limited to emails sent to RC using this Site) will be treated as non-confidential and non-proprietary, and they may be disseminated or used by RC for any purpose whatsoever. You may not post or transmit to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under any law. You may not post any material that violates the copyright, patent, trademark, or other proprietary rights (including rights of publicity and privacy) of another. You agree to indemnify, defend, and hold harmless RC Lighting from and against any and all costs and exposure resulting from your actions or postings on this Site. RC reserves the right to prohibit further postings by any user for violation of these Terms and Conditions or for any other reason.
Links to Other Sites. Any links to or from third-party websites that are not maintained by RC are provided solely as a convenience to you. RC generally has not reviewed such third-party sites and does not control and is not responsible for any such sites or their content. RC does not endorse or make any representations about them or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any such third-party websites, you do so entirely at your own risk.
ezRC. Any purchases you make using the ezRC system will be governed by the terms and conditions of sale agreed to between you and RC. RC may require additional user agreements for access to the ezRC system.
Disclaimer/Limitation of Liability. All data and information provided at this site are provided “as is” without any representations or warranties, express or implied, including warranties merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The data and information presented on this site is believed to be accurate but should not be relied upon by the user for any purpose. Any and all liability for the content of or any omissions from this site, including any inaccuracies, errors, or misstatements in such data or information is expressly disclaimed.
RC disclaims any liability for use of RC products or services in applications other than those for which they are designed.
Without limiting the foregoing, the Lighting Analysis, ezLayout, Energy Analysis and Visual Simulation and other tools provided by RC on the Site (”Lighting Tools”) provide anticipated prediction of lighting system performance based upon design parameters and information supplied by third parties. These design parameters and information have not been field verified by RC and actual measured results may vary from the actual field conditions. Design parameters and other information should be field verified. The Lighting Tools are provided ”as is” and RC makes no representations or warranties regarding actual measured light levels, energy consumption levels, compliance with applicable regulatory code requirements. The Lighting Tools are for informational purposes only and should not be relied on for construction or included in construction documentation.
In no event will RC, its officers, directors, employees, representatives, or suppliers be liable for any damages whatsoever (including, without limitation, consequential damages and those resulting from lost profits, lost data, or business interruption) arising out of the use, inability to use, or the results of use of this site, any web sites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages. RC does not warrant that this site will operate without error or interruption.
Governing Law. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflict of laws. You agree to submit, and hereby do submit, to the jurisdiction of the state and federal courts of the State of New York in connection with any dispute relating to these Terms and Conditions, and you waive any objection to such jurisdiction based on venue, convenience, or any other cause.
General. RC may at any time revise these Terms and Conditions by placing an updated version on the Site. You are bound by any such revisions and should therefore periodically visit the Site to review the then-current Terms and Conditions to which you are bound. These Terms and Conditions represent the entire agreement of the parties regarding the Site and supersede all prior and contemporaneous agreements between parties, whether written or oral. Except as set forth in this paragraph, the Terms and Conditions may not be amended, altered, or changed except by the written agreement of both parties.Back To Top
Scope. These Terms of Sale apply to all sales of products by RC Lighting Inc. (“RC”) to any purchaser (“Buyer“). These terms may in some instances conflict with some of the terms proposed by Buyer. Therefore, acceptance of Buyer's order is made only on the express understanding that to the extent that any of these terms and conditions conflict with any terms of Buyer's order, these terms and conditions will govern. These terms will be deemed accepted by Buyer placing an order, accepting the goods, or tendering full or partial payment. RC's failure to object to provisions contained in any communication from Buyer will not be deemed a waiver of these terms. Any additions to, or deviation from these terms, must be proposed to RC at its office and must be accepted in writing by an officer of RC before such terms will become part of the contract. Buyer is responsible for complying with these terms and for reviewing these terms on a regular basis to ensure that Buyer is aware of changes in these terms.
Payment Terms and Cash Discounts. Unless otherwise expressly agreed in writing by RC, no order for any pole product will be accepted by RC unless the full purchase price and all other charges are paid in full with placement of the order. For other (non-pole) products, payment is due 30 days after the invoice date and if payment is received by RC by the 10th day of the month following the invoice date, a cash discount in the amount of 1% will be allowed. Cash discounts apply only to RC products other than pole products and do not apply to any other charges, including without limitation to freight charges. In the event that Buyer cancels an order prior to shipment, then Buyer will be charged a cancellation fee of 50% of the total price of the order. No order may be cancelled after shipment.
Prices. All prices are subject to change and revision without advance notice. Standard quantities are either the master package quantity or the quantity required for the full discount. Orders for less than standard quantities will be billed at the prices in the Less Than Standard Quantity column regardless of the size of the total order. Orders marked HOLD or HOLD FOR RELEASE will be billed at the prices in effect on the date that shipment is requested. Buyer will pay any and all applicable sales tax or use tax, if any, plus any other applicable federal, state, or local taxes imposed on this sale, excluding tax assessed on RC income.
Minimum Advertised Pricing and Internet Advertising Policy. RC's Minimum Advertised Pricing and Internet Advertising Policy is applicable to each Buyer with respect to Buyer's advertising of RC Products and the advertising and sale of RC Products on the internet and is incorporated into these Terms of Sale by reference..
Authorized Distributors. RC products are sold only to Buyers authorized by RC to resell RC products on a non-exclusive basis (”Authorized Distributors”). RC may grant or terminate Authorized Distributor status in its sole discretion. Anyone placing an order who is not an Authorized Distributor will be referred to the nearest Authorized Distributor.
Shipping Costs. Products are sold FOB RC's factory or warehouse of origin. RC will pay the freight costs on individual orders of $1,000 net or greater to one destination in the continental United States. Partial shipments made to one or more destinations at Buyer's request must each total at least $1,000 net to qualify for prepaid shipping regardless of the size of the total order. RC will use carriers of its own choice on prepaid shipments. If another means of transportation is requested, Buyer must pay transportation costs. Individual orders less than $1,000 net will be drop shipped to a destination specified by Buyer within the continental United States with all shipping costs paid by Buyer. Notwithstanding the foregoing, all shipments of pole products are F.O.B. point of shipment and will be shipped via ground transport in RC's sole discretion. Buyer will pay RC the cost of shipment, including any export charges or taxes. Buyer will also pay the cost of shipment of the anchor bolts, which may be shipped separately by RC. All costs of insurance, documentation, and bank charges incurred in shipments will be borne by Buyer.
Delivery Date. Any estimated or firm delivery dates or periods are predictions made by RC of the times within which it is likely that the products will be shipped; however, due to the difficulties inherent in predicting future delivery dates or periods, RC does not promise, guarantee or otherwise obligate itself to have products shipped on or before that time. RC will endeavor to meet the estimated or firm delivery dates or periods, but will not be liable in damages or otherwise, nor will buyer be relieved of performance, because of failure to meet them.
Minimum Billing. The minimum billing amount for all orders is $150 net from factory and $100 net from warehouses, plus transportation charges. Orders received for lesser amounts will be invoiced at the minimum billing amount.
Risk of Loss. Upon receipt by carrier of merchandise in good condition, title to and risk of loss for merchandise passes from RC to Buyer. Claims for loss or damage during transit or storage must be made by Buyer directly to the carrier, storage company, or insurance company, if any. Claims for shortages must be made to RC, 170 Ludlow Avenue, Northvale, New Jersey 07647, in writing within 30 days of receipt of shipment.RETURNS
Return Policy. Except as provided below, products may not be returned without prior written approval issued by RC in its sole and absolute discretion..
Defective Goods. Return authorization is required for pole products. No return authorization is required for other products. Send non-pole products under warranty to RC (goods must be received by RC no later than one year from date of shipment) with written explanation of failure and application. For LED products, the return authorization code must be included with the returned goods or the goods will be returned to Buyer at Buyer's expense. Also include shipping instructions for return of replacement or repaired item. For pole products, all requests for returns must be made within 30 days of shipment, a return authorization code is required, and all returns will be subject to a restocking charge equal to 50% of the purchase price of the products together with all other costs of RC, including the costs of preparing the products for resale. All returned items must be sent to a RC specified location, freight prepaid. If a product is not under warranty, Buyer should call RC for the cost to repair.
Advance Replacement. If advance replacement is approved by RC, Buyer will be billed and then credited upon receipt of returned goods.
Order Entry/Shipping Errors. Call RC for authorization to return. If return was caused by RC error full credit will be allowed.
Inventory Adjustment. Any Authorized Distributor placing an order for at least twice the original net invoice value of the return will receive full credit provided that the prior approved return is received, prepaid in perfect condition in undamaged, unopened original cartons. Credit will only be issued with an offsetting 2 for 1 purchase order. Otherwise all prior approved returns will be subject to a 30% restocking charge, which will be deducted from the return credit amount.
Product Warranties. The RC Lighting Product Warranties are incorporated into these Terms of Sale by reference and apply to all products purchased from RC unless otherwise agreed in writing by an officer of RC. These warranties are in lieu of, and RC expressly disclaims, all other warranties, express or implied in fact or by law, including without limitation all warranties of merchantability or fitness for a particular purpose or otherwise, and the foregoing warranties state RC's entire and exclusive liability, and the buyer's sole and exclusive remedy, in connection with the, products or parts, their design, suitability for use, installation or operation.
Limitation of Liability RC will not be liable under any theory of relief, including without limitation breach of warranty, breach of contract, tort (including negligence), strict liability, or otherwise, arising out of or related to this agreement or products provided hereunder or RC's acts or omissions for: (i) any indirect, incidental, special or consequential damages, whatsoever (including without limitation, loss of anticipated value of a business or its reputation) or (ii) any damage or loss in excess of the price actually paid by Buyer for the products that caused the damages. Any action by Buyer must be commenced within one year after the cause of action has accrued.
Intellectual Property and Relationship of Parties. Buyer acknowledges and agrees that the RC trademark, all other trademarks of RC (collectively “RC Marks“), and all copyrights, patents and other RC intellectual property are owned exclusively by RC. Buyer will not adopt or attempt to register any trademark, service mark, trade name, company name, internet domain name or other proprietary designation that is identical or confusingly similar to any of the RC Marks. Buyer will not make, use or copy any RC any material that is the same or substantially similar to any RC copyright or patent. Provided that Buyer is in good standing with RC and not in breach of this Agreement, and subject to compliance with the Minimum Advertised Pricing and Internet Advertising Policy, the foregoing will not prevent Buyer from: (a) accurately identifying the RC products as offered for sale to consumers by Buyer provided that all such use of the RC Mark by Buyer will inure to the benefit of RC; and (b) using RC photographs and descriptions of RC products solely to promote sales of the RC products. Any other use of any RC Mark or RC copyrighted material is prohibited without RC's prior written consent. Buyer and RC are independent contractors. Buyer will not hold itself out as an agent of RC or otherwise misstate or misrepresent its relationship to RC.
No Representations Concerning Buy American Act and Trade Agreements Act. Except as provided in an official RC product specification or a document signed by RC, RC makes no representations of compliance with the Buy American Act, Trade Agreements Act, or other similar country of origin statutes, including passive certifications.
Miscellaneous. These Terms of Sale, the RC Lighting Product Warranties referenced herein, and the Minimum Advertised Pricing and Internet Advertising Policy referenced herein, constitute the entire agreement between the parties hereto with respect to the subject matter of these Terms of Sale. These Terms of Sale will be governed by the laws of the State of New York. Buyer consents to the personal jurisdiction and venue of the courts of the State of New York. Any legal or equitable claim of any nature arising hereunder will be filed and maintained in the state or federal courts in the State of New York and Buyer agrees that such courts are a convenient forum for adjudication. In the event that suit is necessary to recover amounts owed RC, Buyer will be liable for reasonable attorney's fees, interest and costs of collection. No agreement or understanding varying the terms and conditions hereof will be binding upon either party hereto unless in writing attached hereto and signed by duly authorized representatives of both parties. This Agreement will inure to the benefit of and be binding upon the parties hereto and their respective successors and assigns.Back To Top
The following warranties apply to RC Lighting (“RC“) products and services that meet all of the following conditions: (a) the product was purchased by a contractor on behalf of the end-user or by the end-user from an authorized RC distributor who purchased the product directly from RC and from no other source; (b) if the product has been installed, the entire installation was performed by a licensed electrician or under the supervision of a licensed electrician and the product was in its original, unopened and new condition at the time of installation. By way of example only and not in limitation, products purchased from anyone other than RC or its authorized distributors, including from third party resellers on-line through Amazon, EBay or any other service, are not covered by any RC warranty. LIGHTCLOUD products and services are warranted under the LIGHTCLOUD Master Services Agreement or, if the customer has not entered into the LIGHTCLOUD Master Services Agreement, the LIGHTCLOUD Hardware and Services Agreement.
RC disclaims all representations and warranties with respect to all other products, including without limitation products that have been purchased from any person or entity other than an authorized RC distributor, or installed by any person or entity other than a licensed electrician or under the supervision of a licensed electrician, and all products that are used or are otherwise not in their original RC packaging at the time of installation.
General Product Warranty. Each RC product will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the end-user. Powder Coat paint finish on products other than natural aluminum or brass will not exhibit cracking, peeling, excessive fading or corrosion during the warranty period.
Five (5) Year No-compromise LED Product Warranty. Each RC LED product other than the specific LED products expressly identified below which are covered by the warranty associated with those products, including the LED electronics and components of its properly installed LED product will be free from defects in materials and workmanship for a period of five (5) years from the date of delivery to the end-user. Exceptions apply as defined in product specification sheets which are incorporated herein by reference. Defects in material or workmanship do not include improper installation or operation, alterations, power surges or overheating due to external conditions.
The 5 Year No Compromise LED Product Warranty includes the following performance criteria:
This is limited to the repair and replacement of parts or the product and potential in RC's discretion for necessary costs of services required to repair properly installed RC LED products. If the RC LED product fails the above warranty, RC will provide at least one of the following remedies subject to all limitations stated herein with no other obligations:
A RC LED product can be returned to the original place of purchase for immediate replacement; or RC can directly ship the replacement product
Warranty Claims can be made contacting RC Customer Service at 1-888-722-1000 Monday - Friday 8:00 am to 8:00 pm Eastern time. RC may request the product be returned or discarded, depending on criteria determined by RC at the time of the claim.
Five (5) Year Limited LED Product Warranty. Each RC LED product in thne Product Lines identified below, including the LED electronics and components of its property installed LED product will be free from defects in materials and workmanship for a period of five (5) years from the date of original sale. The product shall be considered defective only if 10% or more of the LED components fail for such product.
Exceptions apply as stated on product specification sheets incorporated herein by reference. Defects in material or workmanship do not include improper installation or operation, alterations, power surges or overheating due to external conditions.
This Limited RC LED Warranty covers the following performance criteria (and no other criteria):
RC Product Lines covered by the Five (5) Year Limited LED Product Warranty include:
RC will replace these products with the same model or issue a credit for the purchase price of the product that fails to meet this Limited Warranty and not provide any other remedies. A RC LED product can be returned to the original place of purchase for immediate replacement; or RC can directly ship the replacement product.
Warranty Claims can be made contacting RC Customer Service at 1-888-722-1000 Monday - Friday 8:00 am to 8:00 pm Eastern time. RC may request the product be returned or discarded, depending on criteria determined by RC at the time of the claim.Ten (10) year Warranty. The No-compromise Warranty for LED Products shall apply to the following RC products except that the warranty period will be ten (10) years rather than the standard five (5) year period.
Ten (10) Year Limited LED Product Warranty. The 5 year Limited LED Product Warranty shall apply to the following RC products except that the warranty period will be ten (10) years rather than the standard five (5) year period.
RC Product Lines covered by the Ten (10) Year Limited LED Product Warranty include:
Pole Warranty. Each RC Pole will be free from defects in materials and workmanship for a period of (1) year from the date of delivery to the end-user. Powder Coat paint finish on products other than natural aluminum or brass will not exhibit cracking, peeling, excessive fading or corrosion during the warranty period. Poles must be installed by a properly insured and licensed contractor using the supplied anchor bolts and mounting templates. The information provided in the RC Pole Order Form is critical in determining the location, conditions, intended use, and other requirements ("Application Specification") with respect to the use and installation of a pole product. Using a pole product in any manner other than as disclosed in the Application Specification automatically voids the warranty and may cause failure resulting in injury, death or significant property damage.
Sensor Warranty. Each RC Sensor will be free from defects in materials and workmanship for a period, starting from the date of delivery to the end-user, defined as follows:
Exceptions and Other Limitations. None of the warranties stated herein shall apply and RC makes no representations or warranties with respect to:
a plastic globes and polycarbonate lenses of non-LED fixtures; glass lens accessories for LED flood light fixtures;
b problems caused by acts of god including without limitation lightning strikes;
c problems caused by any improper action or failure to act by any person or entity other than RC, including without limitation problems caused by improper installation by the buyer, an authorized RC distributor, or any other person or entity;
d any housing or arm that are pierced for any reason, including without limitation, piercing caused by installation of sensors, photocells or any other purpose. The installation must be sealed properly to maintain water tight operation; any piercing will void the RC warranty;
e using or installing a sensor product in any manner other than as disclosed in the RC Owner's Manual; and
f use of RC sensors with Instant Start ballasts; use with Instant Start ballasts will void the RC warranty.
g To the extent that RC's warranty covers costs for labor, equipment, and services under the No Compromise Warranty, such costs must be approved by RC prior to incurring such costs. Failure to secure such approval will result in voiding that portion of the warranty and RC reserves the right to reject payment for such costs.
Remedy. RC's obligations for breach of warranty shall be limited to what is stated in the relevant warranties above and provided that buyer gives RC written notice and returns the defective product to RC in accordance with RC's return material authorization (RMA) policies, and RC confirms the defect. Except as otherwise stated herein and approved by RC's in advance of any costs, Buyer is responsible for all costs to de-install defective products and re-install replacement or repaired products and RC shall not be liable for labor or other costs related to de-installation or re-installation.
Disclaimer. The foregoing warranties are in lieu of, and RC expressly disclaims, all other representations, guarantees and warranties, express or implied in fact or by law, including without limitation all warranties of merchantability or fitness for a particular purpose or otherwise. The foregoing warranties state RC's entire and exclusive liability, and buyer's sole and exclusive remedy, in connection with the products and all parts, their design, suitability for use, installation and operation.
Limitation of liability. RC shall not be liable under any theory of relief, including without limitation breach of warranty, breach of contract, tort (including negligence), strict liability, or otherwise, arising out of or related to any breach of warranty, any RC products and the use thereof, or any other acts or omissions of RC for: (i) any indirect, incidental, special or consequential damages, whatsoever (including without limitation, loss of anticipated value of a business or its reputation) or (ii) any damage or loss in excess of the price actually paid by buyer to the authorized RC distributor for the products that caused the damages. Any action by buyer must be commenced within one year after the cause of action has accrued.
Miscellaneous. These product warranty terms shall be governed by the laws of the State of New York. Buyer consents to the personal jurisdiction and venue of the courts of the State of New York. Any legal or equitable claim of any nature arising hereunder shall be filed and maintained in the state or federal courts in the State of New York and buyer agrees that such courts are a convenient forum for adjudication. In the event that suit is necessary to recover amounts owed RC, buyer shall be liable for reasonable attorney's fees, interest and costs of collection. No agreement or understanding varying the terms and conditions hereof shall be binding upon RC or buyer unless in writing and signed by duly authorized representatives of both parties. These product warranty terms shall inure to the benefit of and be binding upon the parties hereto and their respective successors and assigns.Back To Top
RC has unilaterally adopted the following Minimum Advertised Pricing and Internet Advertising Policy (“Policy“), which is applicable to buyers of RC products or services (“Buyer“) with respect to Buyer's advertising and sale of such products and services.
1. Definitions: (a) RC Products means any product or service supplied by RC; (b) Net Price means the stated price less all discounts, premiums, trade-ins, coupons, allowances and free goods or services offered with the RC Products; and (c) Minimum Price (MAP) means the amount established by RC and provided to Buyer from time to time by e-mail or any other means; (d) RC Mark means the RC trademark, the LIGHTCLOUD trademark, and all other trademarks, service marks, trade names or other proprietary designations used in connection with the RC Products; and (e) RC Product Number means any stock-keeping unit (SKU) number or RC catalog number for RC Products and any other number used by RC to identify RC Products.
2. Minimum Advertised Price: Each Buyer remains free to establish its own resale prices. However, a Buyer may not at any time: (a) advertise or otherwise promote RC Products at a Net Price less than the Minimum Advertised Price (MAP); or (b) sell RC Products to any other person or entity who advertises or otherwise promotes RC Products at a Net Price less than the MAP (whether or not Buyer is aware that the other person or entity intends to advertise or otherwise promote RC Products below the MAP).
3. Internet Sales and Advertising: Each Buyer remains free to advertise its own products and services. A Buyer may advertise and sell RC Products through the Buyer's own proprietary internet store residing on a URL owned by Buyer. By way of example only and not in limitation, Buyer ABC Company may sell on its own propriety online store residing at www.abc-company.com. In addition, a Buyer may advertise and sell RC Products on Amazon marketplace (www.amazon.com). No Buyer may advertise or sell RC Products on any other websites, including with limitation on www.ebay.com, www.lowes.com, www.sears.com, or other “DIY“ websites. Furthermore, a Buyer may not at any time: (a) advertise or otherwise promote RC products using any RC Mark or RC Product Number on any Google or Bing web site in any manner including without limitation by purchasing Google Adwords or any equivalent Bing advertising service; or (b) sell RC Products to any other person or entity who advertises or otherwise promotes or advertises RC products using any RC Mark or RC Product Number on any Google or Bing web site in any manner including without limitation by purchasing Google Adwords or any equivalent Bing advertising service (whether or not Buyer is aware that the other person or entity intends to advertise or otherwise promote RC Products using any RC Mark or RC Product Number on any Google or Bing web site).
4. Compliance: RC will apply the following rules in determining compliance with this Policy:
a. Where a “coupon,” rebate or a discount for use with RC Products is advertised, the value of the coupon or that discount will be subtracted from the listed advertised price to determine the Net Price.
b. Where an offer of “free shipping” or reduced shipping costs applicable to RC Products is advertised, the value of such an offer of reduced shipping costs will not be subtracted from the listed advertised price to determine the Net Price.
c. Where an automated system that delivers to resale customers any price or “instant quote” for RC Products by email, in an Internet based ordering system or “shopping cart,” as a “pop-up,” or by any other automated Internet based means, is used, such practices are considered advertising or promotion within the meaning of this Policy and must comply with the Policy.
d. Where the MAP price is crossed out, the customer is asked “to call for price,” or any other means is used to indicate that the actual price may be less than the MAP price, such practices are considered advertising or promotion within the meaning of this Policy.
6. Buyer acknowledges and agrees that RC is under no obligation to sell RC Products to Buyer. RC may refuse to accept orders from Buyer if: (a) Buyer violates this Policy more than once in any twelve month period; (b) RC determines that Buyer has flagrantly violated this Policy; or (c) for any other lawful reason.
7. RC will act unilaterally when executing this Policy and will neither solicit, consider, nor agree to any recommendation, request, or demand of any other person or entity. All matters of interpretation and application of the terms of this Policy will be at RC's sole discretion.Each Buyer is free to decide independently whether or not to follow this Policy. RC neither seeks, nor will it accept, any assurance of compliance or agreement from Buyer regarding this Policy. Nor will RC discuss any conditions of acceptance related to this Policy. No one other than an officer or director of RC is, has been or will be authorized to modify or alter this Policy, or to bind RC to any action inconsistent with its terms. In particular, and without limitation, RC sales personnel and agents are not authorized to modify or grant exceptions to this Policy. RC reserves the right to modify this Policy from time to time without advance notice. This Policy is void in any nation, state, or province where prohibited by U.S. or local law. Back To Top
IMPORTANT – READ CAREFULLY. RC Lighting Inc. (“RC“) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may access or collect from you or that you may provide when you use the LIGHTCLOUD® system or visit www.lightcloud.com or www.rabweb.com (the “Websites“) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information that RC accesses or collects by virtue of your use of the LIGHTCLOUD system, on the Websites, in e-mail, text and other electronic messages between you and the LIGHTCLOUD system or the Websites including through the LIGHTCLOUD Mobile App. It does not apply to information collected by RC offline, through any third party, including through any application content (including advertising) that may link to or be accessible from or on the LIGHTCLOUD system or the Websites, or through any other means, including on any other website operated by RC or any third party (including any RC affiliates).
RC does not intend that the LIGHTCLOUD system or the Websites will be accessed or used by children under the age of 18, and such use is prohibited. RC will promptly delete information associated with any account for which RC obtains actual knowledge that the registered user is not at least 18 years old.
Collection of Personal Information and Do Not Track
User Access Controls
You are responsible for managing user access controls within the LIGHTCLOUD system including the LIGHTCLOUD Mobile App. You define the usernames, roles, and password characteristics (length, complexity, and expiration timeframe) for your users subject to RC's requirements. You are entirely responsible for any failure by you, your agents, contractors or employees (including without limitation all of your users) to maintain the security of all usernames, passwords and other account information under your control. Except in the event of a security lapse caused by our gross negligence or willful action or inaction, you are entirely responsible for all use of the LIGHTCLOUD system through your usernames and passwords whether or not authorized by you and any charges resulting from such use. You will immediately notify RC if you become aware of any unauthorized use of the LIGHTCLOUD system.
Use and Disclosure of Personal Information
RC may use and disclose personal information for specific purposes, including without limitation:
RC may disclose your personal information in order to enforce our LIGHTCLOUD Master Services Agreement, LIGHTCLOUD Mobile Application End User Agreement, LIGHTCLOUD Hardware and Services Agreement, LIGHTCLOUD Acceptable Use Policy or in urgent circumstances to protect personal safety, the public or RC's websites or products. It is also possible that RC may be required by law to disclose your personal information pursuant to judicial or other government subpoenas, warrants, or orders, potentially, in any location where RC does business.
Correcting, Updating and Removing Personal Information
If a user's personal information changes or is incorrect, please contact firstname.lastname@example.org so that RC may make any necessary updates or corrections. Additionally, in the event that a user of the LIGHTCLOUD system or Websites provides personal information and later wishes to have RC remove the personal information, please contact email@example.com in order to do so.
Data Security and Integrity
RC has put in place certain technological and procedural security functions in order to protect the personal information it collects, uses or transfers from loss, misuse, alteration or destruction. In addition, RC will use reasonable efforts to remove a user’s personal information when it is no longer required for the purposes set forth above. However, RC cannot guarantee that any loss, misuse, alteration, destruction or retention will or will not occur, and makes no representations to this effect. RC also cannot (and does not) make any guarantees or representations with respect to, or assume any responsibility for, the security of any devices not provided by RC (including your personal cellular device or computer), any infrastructure or materials not exclusively controlled by RC or with respect to the Internet in general.
Third Party Websites
The Websites may provide links to third party websites. RC does not make any representations or warranties with respect to such third party websites. Users of the Websites should be aware that the owners and operators of third party websites might collect, use or transfer personal information under different terms and conditions than RC. Upon linking to a third party website, users should inform themselves of the privacy policies of such third party web sites.
Last revised: 03/16/2018